The world of production has become data centric. Motion Picture Production, Still Imaging, Live Event and Audio Recording are capturing direct to disk in today's workflows, and the industry is in need of a storage company that is truly focused on those workflows. Glyph's 17 years of experience designing mission critical storage systems for the pro audio market gives us an edge as we re-define our company and product offerings. Glyph Production Technologies (GPT) is much more than just a new logo and branding effort. Our commitment to innovate and enhance the latest technology, and our ability to support production efforts is where the real change is happening. Our products, including the new Triplicator appliance which creates multiple copies of your critical project data, use the highest quality components and are thoroughly tested in the assembly process, which greatly minimizes failure. GPT is advancing the level of what professional means. Features and assembly process such as internal power supplies, specialized cooling technology, comprehensive unit testing and the best warranty in the industry all stack up to make GPT's products the right choice. Why we've been successful Along with building extremely durable products, Glyph has been successful by providing the most comprehensive service and support policy in the business: an Overnight Advance Replacement program with 48-hour turnaround time on in-house repairs. Our mission has changed little since we started in 1993: Service and support is still our number one goal. We offer three-year warranties while our competitors offer one or two years. Our Overnight Advance Replacement policy guarantees that if your drive fails in the first year of its warranty, we’ll send you a replacement drive overnight, for FREE. We also offer FREE basic Data Recovery in the first two years of warranty. Using one or more software applications, we are able to retrieve data with a very high success rate. We can’t guarantee that we’ll get your data back, but we’ll give it our best attempt, for FREE. Most drive vendors simply erase returned drives because they don’t want to be held responsible for the data. If you have valuable data on a Glyph drive being sent in for repair, we make securing your data our first concern. Our attitude is like yours: Your art is what matters the most. You want your gear to “just work,” so that you can concentrate on your project. We feel the same way, and we’re not satisfied until our products are good enough that we’d want to own and use them ourselves.